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Security Operations Center

30 years of building trust through smarter IT solutions. More than systems — we’ve built relationships.

reduce downtime risks and stop cyberattacks

We help manufacturing, financial, public-sector, and professional service organizations reduce cyber risks and protect business-critical systems — without having to build every security capability internally.

Result

Your business keeps running while we help protect your critical systems and data.

Datakom SOC combines modern cybersecurity technologies with experienced security specialists. Depending on the selected service level, it provides centralized security event collection, monitoring, incident analysis, response, reporting, and support for regulatory compliance.

WHY DO COMPANIES NEED SOC SERVICES?

Today, attacks are targeted not only at large enterprises. Small and medium-sized organizations are also frequent targets, particularly when they lack centralized security monitoring, defined incident response processes, or sufficient internal cybersecurity resources.

YOUR COMPANY RISKS

without centralized security monitoring

  • Attacks that remain unnoticed outside working hours
  • File encryption and downtime that disrupt production or service delivery
  • Identity theft that allows attackers to enter the infrastructure unnoticed
  • Account breaches and credential leaks
  • Loss or leakage of sensitive information

Traditional security tools (antivirus, firewalls, email filtering) do not detect modern threats quickly enough. 
To prevent attacks in time, professional, proactive 24/7 monitoring is required.

70%

of cyber incidents happen outside of working hours — when most companies cannot respond fast enough.

WHAT CYBERSECURITY PROBLEMS DOES DATAKOM SOC SOLVE?

Datakom SOC is designed to detect and stop threats before they turn into a business crisis.

Typical challenges for companies

  • No centralized security event monitoring
  • Incidents are noticed or investigated too late
  • Lack of cybersecurity resources and expertise
  • No clearly defined incident escalation and response process
  • Difficulties preparing security reports and evidence for audits or compliance assessments

We help prevent

  • Ransomware activity and file encryption
  • Phishing, business email compromise, and identity theft
  • Suspicious logins and compromised accounts
  • Lateral movement and misuse of administrator privileges
  • Incidents affecting endpoints, networks, cloud environments, and connected information systems

DATAKOM SOC SOLUTION

Full coverage for your security

Continuous monitoring
up to 24/7/365

Workstations, servers, Active Directory, VPN and network activity, Microsoft 365 and other cloud services, security logs and telemetry.

Real-time threat detection

Suspicious user behavior, lateral movement attempts, unauthorized logins, signs of file encryption, misuse of admin privileges, unusual network activity.

Fast incident response

Endpoint isolation, stopping malicious processes, blocking user accounts and IP/domains, initial incident analysis, and clear recommendations .

Transparent reporting and compliance support

Incident reports, security improvement recommendations, and all documentation needed for regulatory and industry standards compliance.

Flexible service levels — security tailored to your needs

We offer several security service tiers, from basic monitoring to full 24/7 security coverage. The service scope is tailored to your industry, company size, and risk profile.

service levels

Security tailored to your needs

Datakom SOC is available in three service levels. Each subsequent level expands the monitoring, analysis, response, automation, integration, and specialist capabilities included in the service.

Datakom SOC 
Essential

A foundational service level for small and medium-sized organizations needing centralized security-event collection, basic monitoring, initial incident analysis, working-hours notifications, and standard security reports.

Included:

  • initial analysis by an L1 security analyst
  • basic endpoint monitoring
  • intrusion-detection capabilities.

5×8 support

Datakom SOC
Cyber Defense Basic

An extended service level for medium and large organizations with higher security requirements, providing broader visibility, deeper analysis, and more proactive monitoring and response to detect and address threats earlier.

Included:

  • extended monitoring
  • L1 and L2 analysts
  • remote incident response
  • network-flow monitoring
  • periodic vulnerability management
  • threat hunting on request
  • extended reporting
  • security system integrations
  • regular cybersecurity consultations.

5×8 support
24×7 for critical incidents

Datakom SOC
Cyber Defense Pro

A full-cycle service level for large organizations, government institutions, critical-infrastructure entities, and organizations with elevated security requirements.

Included:

  • full coverage monitoring
  • L1–L3 analyst involvement
  • specialist incident response
  • full incident management
  • proactive threat hunting
  • continuous vulnerability management
  • automated response
  • individually tailored integrations
  • customized management and compliance reporting
  • regular cybersecurity consultations.

5×8 support
24×7 for critical incidents

WHO IS DATAKOM SOC for?

Best suited for

For companies that

  • Have 30+ employees

  • Lack in-house IT security expertise

  • Depend on critical IT systems

  • Support remote work

  • Require high system availability

Industries with high security needs

  • Finance and insurance

  • Manufacturing and logistics

  • Public service providers

  • Government and municipalities

For organizations that must comply with regulatory requirements

  • Subjects of MK 397 / NIS2 regulations

TECHNOLOGIES BEHIND DATAKOM SOC

Datakom SOC is not limited to a single security product. It is an integrated cybersecurity platform that combines technologies, specialists, and managed security processes.

SIEM – centralized security-event collection, normalization, correlation, and analysis

SOAR – incident workflows, orchestration, automation, and response

XDR – endpoint, network, and cloud threat detection and response

Network-flow monitoring and anomaly detection

Threat-intelligence feeds and indicators of compromise

Log collection, management, and retention

Vulnerability identification

Integrations with existing systems

No complicated SIEM configurations. No stitching multiple tools together. Everything runs on a unified XDR platform built for real-time detection and rapid response.

WHY COMPANIES CHOOSE DATAKOM SOC

1

Monitoring coverage matched to your needs

Working-hours or continuous 24/7 monitoring according to the selected service level, risk profile, and business requirements.

2

Fast response to security incidents

We react in minutes — not hours. Our specialists often stop attacks before they spread and cause damage.

3

Integrated security ecosystem

SIEM, SOAR, XDR, threat intelligence, vulnerability management, reporting, and client-system integrations work together within a coordinated security process.

4

Minimal involvement required from the client

After implementation, our team handles the entire security process. No need for daily client involvement.

5

Data-driven security and risk analysis

Detailed security reports, clear recommendations, and data-based risk trends for effective decision-making.

6

Support for NIS2 and GDPR compliance

Audit-ready documentation, detailed incident reports, and proof of security process execution.

FREQUENTLY ASKED QUESTIONS (FAQ)

No. SOC is increasingly used by small and medium-sized companies, especially if they manage critical data, depend on IT systems, or must comply with NIS2, GDPR, ISO 27001, or industry regulations.

No. Antivirus, endpoint protection, firewalls, and email security are individual protection layers.

SOC centralizes security information, analyzes events, investigates suspicious activity, and coordinates incident response.

No. Depending on the connected data sources and selected service level, SOC can analyze security events from endpoints, servers, networks, identities, cloud environments, and other information systems.

Response time depends on the incident priority and selected service level.

For critical P1 incidents, the response time is up to 1 hour for Datakom SOC Essential and up to 30 minutes for Datakom Cyber Defense Basic and Cyber Defense Pro

No — SOC replaces internal 24/7 security monitoring.

SOC ensures continuous monitoring, incident logging, reporting, and risk monitoring — the required elements for NIS2 compliance. This helps demonstrate compliance during audits.

Typically 4–6 weeks.

Ready to Transform?

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    Professional IT services and infrastructure solutions for businesses. We provide reliable technology support and managed services.

    SIA Datakom

    Reģ. nr. 40103142605
    PVN reģ. nr. LV40103142605

    Maldugunu iela 2, Marupes novads, Marupe, LV-2167, LV 40103142605

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    Office

    +371 67628888
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